Frequently Asked Questions

Couldn't find what you were looking for? Try our frequently asked questions below. Alternatively, please feel free to contact us. We're always happy to help!

What Training Services Do You Offer?+

Puppy School:
A 6-week course covering basic obedience, life skills, and socialisation using reward-based training.

Set Up for Success:
A Private consultation to help new or soon-to-be dog owners navigate challenges and build a strong foundation.

One-on-One Socialisation Coaching:
Personalised sessions to help puppies gain confidence and adapt to new experiences.

Pawsitive Solutions:
Private behavioural training to address issues like barking, leash pulling, reactivity and fears.

Happy Handling:
Private training to make vet visits, grooming, and handling stress-free for your dog.

How Do I Know Which Training Program is Right For My Dog?+

We offer a free 15-minute phone consultation with our trainer to help you choose the best service for your dog. During the call, we’ll discuss your dog’s needs and training goals. Contact us today to schedule your consultation!

What Methods of Training Do You Use?+

At Friends for Life Dog Training, we use modern, science-backed, reward based training methods to build trust and clear communication. Our approach creates lasting, meaningful change while ensuring a positive experience for you and your dog.

How Old Does My Dog Need to be For Training?+

There are no age restrictions for private training—dogs of all ages are welcome!

For puppy school, pups must be at least 6 weeks old and have received their first vaccination.

Do You Offer Any Online or Virtual Training Options?+

Zoom sessions are offered for all private services, however it will depend on your training goal as to whether Zoom sessions are appropriate. Have a chat with your experienced trainers to see what the best approach is for you.

Due to the nature of Group classes, they must be attended in person

What is Your Cancellation Policy?+

We completely understand that life happens, and sometimes you may need to reschedule. Our goal is to be as fair and flexible as possible while also respecting the time we set aside for you and your pup

Group Classes

If you need to cancel, we kindly ask for at least 48 hours' notice so we can offer your spot to someone else. You’ll receive a full refund if cancelled within this timeframe.

If you cancel with less than 48 hours' notice or if you do not arrive for your class, the full course fee will apply.


All Other Services

Please note that all-inclusive training quotes do not cover cancellation fees.

First late cancellation (less than 24 hours' notice): No worries! We’ll simply reschedule at no cost to you.

Second late cancellation: 50% of the $100 cancellation fee applies

Third and beyond: A $100 cancellation fee will apply for each late cancellation.

No shows are charged the full cancellation fee of $100.

We truly appreciate your understanding and cooperation. Our goal is to make training a positive experience for you and your dog, and keeping our schedule running smoothly helps us do just that! If you ever have any questions, please don’t hesitate to reach out.